Phone keeps restarting or is stuck on the logo
Step 1 of 3
Charge it for 30 minutes
A very low battery can make the phone switch off and on.
Menu names may be slightly different on your phone brand.
Charge it for 30 minutes
A very low battery can make the phone switch off and on.
Force a restart
Hold Power + Volume down for 10–20 seconds until the screen goes off, then let go.
PowerVolume −Still stuck? Take it to a service center
Don’t do a factory reset yourself: photos can be lost if they’re not backed up.
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Still not fixed?
In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.