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Fix

Laptop touchpad not working

Step 1 of 2

Press the touchpad key

Many laptops have a key with a touchpad picture, often F6 or F9. Press it, sometimes together with Fn.

The simulation shows Windows in English, like most laptops.

  1. Press the touchpad key

    Many laptops have a key with a touchpad picture, often F6 or F9. Press it, sometimes together with Fn.

    FnF6
  2. Switch the touchpad on in Settings

    No mouse? Press the Windows key, type touchpad, press Enter, then press Space to switch it on.

    Still not working? Plug in a USB mouse, then restart the laptop.

From basic to technician

BasicClick, double-click and right-click with the mouse
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Technical details (for the curious)

The touchpad key

The Fn + F-key with a touchpad picture turns the touchpad off at driver or firmware level. That is why it only works when the laptop maker’s driver/app is installed.

The touchpad driver

Modern touchpads are I2C HID devices (“HID-compliant touch pad” in Device Manager › Human Interface Devices). If it is missing or has a yellow mark, install the Serial IO / I2C and chipset drivers from the laptop maker’s site.

Moves but no gestures

If the pointer moves but two-finger gestures don’t work, Windows is using a generic mouse driver. Look for “Precision Touchpad” in Settings › Bluetooth & devices › Touchpad; if it is missing, install the touchpad driver from the laptop maker’s site.

Coming soon

Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.