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I tapped a scam link: what to do now

Step 1 of 4

Don’t type anything, close the page

If you already typed a password or PIN, go straight to step 2.

Menu names may be slightly different on your phone brand.

  1. Don’t type anything, close the page

    If you already typed a password or PIN, go straight to step 2.

  2. Change your password and PIN

    Through the official app or website, change your password and PIN.

  3. Call your bank

    Ask them to block your card or account if you entered bank details.

  4. Check the phone with Play Protect

    Open Play Store › profile picture › Play Protect › Scan.

From basic to technician

BasicScan a QR code with your phone’s cameraBasicSpot a scam (phishing) email
FixI tapped a scam link: what to do nowYou are here
Coming soon

Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.