A program is not responding
Step 1 of 3
Wait 30 seconds
Sometimes the program is just busy. Don’t click many times; wait a moment.
The simulation shows Windows in English, like most laptops.
Wait 30 seconds
Sometimes the program is just busy. Don’t click many times; wait a moment.
Open Task Manager
Press these three keys together.
CtrlShiftEscEnd the frozen program
Click its name, then End task.
Unsaved work in that program will be lost.
Did it work?
Save it, or post it to your story.
From basic to technician
BasicMinimise, maximise and close windows
FixA program is not respondingYou are here
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Quiz time
Still not fixed?
In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.