iamtheit
Basic

Mobile data (phone internet) not working

Step 1 of 3

Turn on Mobile data

Swipe down from the top of the screen and tap Mobile data.

Menu names may be slightly different on your phone brand.

  1. Turn on Mobile data

    Swipe down from the top of the screen and tap Mobile data.

  2. Turn Airplane mode on and off

    Tap Airplane mode, wait 10 seconds, then tap it again.

  3. Check your data balance

    Your package may be used up. Check in your provider’s app, or dial its code (for example *888#).

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Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.