iamtheit
Basic

Connect your phone to WiFi

Step 1 of 3

Swipe down from the top, press and hold the Wi-Fi icon

The list of nearby WiFi networks appears.

Menu names may be slightly different on your phone brand.

  1. Swipe down from the top, press and hold the Wi-Fi icon

    The list of nearby WiFi networks appears.

  2. Tap your WiFi’s name

    It is usually printed on the modem’s sticker.

  3. Type the password, then tap Connect

    The password is on the sticker under the modem too. After this the phone connects by itself whenever you are home.

From basic to technician

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Technical details (for the curious)

The padlock icon

Networks with a padlock need a password. Networks without one (free WiFi in cafés and malls) work without a password, but avoid banking on them.

Password keeps failing?

Capital letters matter, and the number 0 is often mixed up with the letter O. Tap the eye icon to see what you typed.

Connected but no internet

“Connected without internet” means the problem is the modem or the provider. See the guide “Internet not working”.

Coming soon

Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.