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Fix

Connect the printer to WiFi (WPS button)

Step 1 of 3

Press the WPS button on the modem

Hold it for about 3 seconds until the WPS light blinks.

  1. Press the WPS button on the modem

    Hold it for about 3 seconds until the WPS light blinks.

  2. Within 2 minutes, hold the WiFi button on the printer

    Hold it 3–5 seconds until the printer’s WiFi light blinks.

  3. WiFi light steady = connected

    Now add the printer on a laptop or phone that uses the same WiFi.

From basic to technician

Technical details (for the curious)

What WPS is

WiFi Protected Setup: the modem and printer exchange the WiFi password themselves after you press the buttons, so you don’t need to type a password on a printer without a screen.

If the modem has no WPS button

Some provider modems have WPS switched off. Use the printer maker’s official app (such as Epson Smart Panel, HP Smart, Canon PRINT), which guides the setup from a phone.

Printers that only do 2.4 GHz

Most home printers only support 2.4 GHz WiFi. If the modem uses one name for 2.4 and 5 GHz the printer usually still connects; if they are separate, pick the one without “5G”.

Coming soon

Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.