Change the laptop’s PIN or password
Open Settings › Accounts › Sign-in options
Click PIN (Windows Hello).
The simulation shows Windows in English, like most laptops.
Open Settings › Accounts › Sign-in options
Click PIN (Windows Hello).
Settings›Accounts›Sign-in options›PIN (Windows Hello)Click Change PIN
Type the old PIN, then the new PIN twice.
Click OK
From now on, sign in with the new PIN.
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From basic to technician
Technical details (for the curious)
PIN vs password
A PIN only works on this laptop, while your Microsoft account password works on every Microsoft device and site. Changing the PIN doesn’t change the account password.
A good PIN
Avoid birthdays, 123456 or repeated digits. Tick Include letters and symbols for a stronger one.
Changing the Microsoft account password
Go to account.microsoft.com › Security › Change password. The laptop uses the new password once it is online.
While you’re here
Worth reading
Quiz time
Still not fixed?
In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.