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Update a driver safely

Step 1 of 3

Install drivers from Windows Update

Open this menu. Under Driver updates, tick what is listed, then click Download & install.

The simulation shows Windows in English, like most laptops.

  1. Install drivers from Windows Update

    Open this menu. Under Driver updates, tick what is listed, then click Download & install.

    SettingsWindows UpdateAdvanced optionsOptional updates
    This is the safest way: Microsoft has checked these drivers.

  2. Or update one device

    In Device Manager, right-click the device, choose Update driver, then Search automatically for drivers.

    Device ManagerUpdate driverSearch automatically for drivers

  3. Restart the laptop

    A new driver only works fully after a restart.

    StartPowerRestart
  4. Don’t use “driver updater” apps or download drivers from random sites. Many contain ads or viruses.

From basic to technician

TechnicianFully reset Windows networking (Network reset)
TechnicianUpdate a driver safelyYou are here
Technical details (for the curious)

Where does Windows get drivers?

Hardware makers (Intel, Realtek, NVIDIA, AMD and others) send their drivers to Microsoft to be tested and signed (WHQL). Drivers that pass are offered through Windows Update. Important ones install automatically; the rest appear under Optional updates.

“The best drivers are already installed”

This only means Windows found nothing newer on the laptop and on Windows Update. The laptop or graphics maker’s website can have a newer version. For graphics cards and games, the maker’s version is usually newer.

Check the version

Double-click the device in Device Manager and open the Driver tab. Compare Driver Date and Driver Version before and after the update.

If an update causes trouble

Windows keeps the previous driver. Use Roll Back Driver (there is a guide in this category) to go back.

Coming soon

Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.