Reset your phone’s WiFi, mobile and Bluetooth settings
Settings › System › Reset options
On some phones: General management › Reset.
Menu names may be slightly different on your phone brand.
Settings › System › Reset options
On some phones: General management › Reset.
Tap Reset Wi-Fi, mobile & Bluetooth
Photos, apps and chats are not deleted.
Tap Reset settings, then reconnect
Saved WiFi passwords and Bluetooth pairings are removed.
Did it work?
Save it, or post it to your story.
From basic to technician
Technical details (for the curious)
When to use it
WiFi or Bluetooth won’t connect to anything, mobile signal disappeared although another SIM works in this phone, or after using VPN apps.
What it removes
Saved WiFi networks, paired Bluetooth devices, mobile data settings (APN) and VPNs.
Still no signal
Try the SIM in another phone. If it has no signal there either, the SIM is faulty: ask the operator’s shop for a replacement (same number).
While you’re here
Worth reading
Quiz time
Still not fixed?
In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.