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Basic

Refill the ink in an ink-tank printer

Step 1 of 3

Look at the ink tank windows

Refill a colour when its ink is close to the bottom line.

  1. Look at the ink tank windows

    Refill a colour when its ink is close to the bottom line.

  2. Open the tank cover and that colour’s cap

    Each colour has its own cap. Open only one.

  3. Stand the bottle upside down on its tank

    The bottle tip only fits its own colour. The ink stops by itself when the tank is full. Put the cap back.

  4. Never mix colours. Ink in the wrong tank usually needs cleaning at a service centre.

From basic to technician

BasicRefill the ink in an ink-tank printerYou are here
FixPrints are faded, streaky or missing a colour
Technical details (for the curious)

Why a bottle only fits one colour

Original ink bottles have a differently shaped tip for each colour and a valve that only opens when it sits on the tank. That prevents wrong colours and spills.

Original vs cheap refill ink

Cheap ink can be too thick or settle, then clog the print head. Cleaning uses a lot of ink, and a damaged print head is expensive.

After refilling

The ink takes a few minutes to reach the print head through the tubes. If prints are faded after a refill, run a Nozzle Check, then Head Cleaning.

Coming soon

Still not fixed?

In the next update you can tell us what happened, and our AI helper will suggest another way. Until then, restart the device and go through the steps once more.